STATE OF WISCONSIN EMPLOYEE TRUST FUNDS BOARD
WISCONSIN DEPARTMENT OF EMPLOYEE TRUST FUNDS
HEALTH INSURANCE SATISFACTION SURVEY
REQUEST FOR BID
ETF0005

The Wisconsin Department of Employee Trust Funds (Department) is requesting bids for the Annual Health Insurance Satisfaction Survey. Each year this survey is conducted using the Consumer Assessment of Health Plans^TM(CAHPS) protocol.

The selected vendor must be certified by the National Committee for Quality Assurance (NCQA) or have a minimum of three years experience with a complex (multi health plan) CAHPS project.

The total eligible subscriber population is estimated at 80,000. The subscriber population in each of the approximately seventeen (17) to twenty-four (24) health plans or distinct service areas, varies from approximately 480 to over 18,000. This is a mixed mode study with completes being obtained via the Internet, by mail, and by telephone interviews.

The contract is proposed to be effective in January of 2006 and will run through December 31, 2006, with an option, by mutual agreement of the Department and the selected vendor, to renew for two (2) additional one-year periods.

The deadline for submitting a bid to this request is 2pm, CST on December 22, 2005. Download and Print "CAHPS RFB" for a complete copy of the RFB. Copies of individual sections and the appendices are also linked here for your convenience. Contact Sonya Sidky via email at sonya.sidky@etf.state.wi.us with any questions regarding this RFB.

 

Process Updates
10/01/08	Three Year Final Cost Posted
10/01/08	Billing Schedule for 2008 Posted
10/01/08	Bid Summary Award 01/09/2006 Posted
12/19/07	Final Contract Posted
12/12/05	Please note that your contact for this RFB, Sonya Sidky, will be out of the office starting on Wednesday December 14th and will be back in the office on Thursday December 22nd. During this time period, please address any communications about this RFB to: Sonya Sidky at: sonya.sidky@etf.state.wi.us and Steve Grob at: steve.grob@etf.state.wi.us and Bill Kox at: bill.kox@etf.state.wi.us
12/02/05	Vendor Questions and Answers posted.
	Health Insurance Survey Vendor Questions and Answers

Contract

ETF0005 Three Year Final Cost Worksheet.xls

ETF0005 Billing Schedule for 2008 ETF CAHPS Survey.pdf

ETF0005 Contract Extension 2 01/01/08 thru 12/31/08 pdf

ETF0005 Contract Extension 2 Attachment 1 Business Associate Addendum pdf

ETF0005 Bid Summary Award 01/09/2006.doc

CAHPS RFB

Section 1.0 - General Information

Section 2.0 - Preparing and Submitting a Bid

Section 3.0 - Bid Selection and Award Process

Section 4.0 - General Bid Requirements

Section 5.0 - Technical Requirements

Section 6.0 - Implementation and Integration Requirements

Section 7.0 - Maintenance and Support Requirements

Section 8.0 - Payment Information and Schedule

Section 9.0 - Terms and Conditions

Attachments

Attachment 1 - Designation of Confidential and Proprietary Information. DOA - 3027 R01/98

Attachment 2 - Vendor Information and Reference Sheets. DOA - 3477 R05/98

Attachment 3 - Cost Worksheet

Attachment 4 - Standard Terms and Conditions DOA - 3054 (R10/05) and Supplement to Standards Terms and Conditions. DOA - 3681 (R09/04)

Attachment 5 - 2005 Questionnaire

Attachment 6 - 2005 Final Disposition Report and CASRO Response Rate.